Innovating the way a fortune 500 global telecom
company manages their finance operations
Global Telecommunications | 3-Minute Read
CASE STUDY | 3-MINUTE READ
Case Study
AT A GLANCE
Primary Concern: Operational Efficiency
Services: Organizational Transformation, Data Strategy, Business Process Assessment, Risk & Compliance Advisory
How does a company adapt to achieving more with less?
Automation unlocks new opportunities to improve productivity and accuracy. Identifying key processes and unlocking automation opportunities leveraging a centralized data strategy drives real business value that can be quickly realized.
Partnering with our client, we reviewed processes, proposed organizational changes and discovered new ways of leveraging existing technology to reach their business objectives. Solutions proposed included both quick wins and more in-depth strategic opportunities tailored to the needs of the business.
40+
Automation Opportunities Identified
25-35%
productivity gains identified through automation
80+
Methods & Procedures assessed to optimize end-to-end workflows
SITUATION
Proactively driving value and efficiency
Need to reduce operating costs while maintaining operational excellence
Need to optimize utilization of resources and technology
Improve traceability and visibility into operational health
APPROACH
Getting to the detail
AustinCSI conducted an end-to-end assessment consisting of extensive interviews, process analysis, and systems evaluation. Components of this approach included leveraging technology advisors and industry experience to provide context and recommendations on how to improve operations and better align with changing company goals.
RESULTS
Making a real impact
Recommendations provided inputs into the department’s operation budget and strategic planning activities
Enabled client team to realize full scope of automation opportunities
Influenced organizational changes to promote a more proactive compliance and accountability culture
